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FAQS
1. How long does it take for my product to get delivered?
Your product typically arrives within 2 – 7 days, depending on your location. After placing your order, you’ll receive a confirmation email. Shortly after, we’ll send you a tracking ID so you can easily keep an eye on your delivery. If you have any questions about your order, don’t hesitate to contact our customer service team.
2. Do you charge for shipping upon delivery?
Not at all! Regardless of whether you’re purchasing one shirt or a bundle of five, we never impose any delivery costs.
3. What is your return policy?
Your satisfaction is our top priority. If you’re not completely happy with your order for any reason, please reach out to us within 3 days of receiving your items to begin the return or exchange process.
4. What size should I order?
We recommend referring our size chart for precise measurements, conveniently provided within each shirt’s product slide. This guide offers recommendations based on your body measurements to help you find the perfect fit. If you require further assistance, don’t hesitate to contact our customer service team for personalised support
5. Do you provide gift wrapping or gift cards?
Absolutely! We offer complimentary gift wrapping services. Simply reach out to our customer care team after placing your order to arrange for this special touch.
6. How can I contact customer service?
You can contact our customer service team via email at mcut.help@gmail.com or by phone at 8778456281. Our dedicated customer service team is at your service every single day of the year from 8 AM to 8 PM. Whether you have questions or concerns, we’re here to help.